We tend to keep all of our memories on our phones these days. Now that smart phones are cameras, calculators, word pads, video recorders, and computers all in one, they pretty much hold all of our lives. My sister was always fond of taking millions of pictures on her phone, especially of her beloved dog Izzy. She had this dog since she was a puppy and had catalogued every moment of her growth and life. Last I checked, my sister had over 300 photos of her dog, or her “fur baby,” on her smart phone.
Sadly, last year my sister lost her loving little dog to old age. She lived a wonderfully happy life, as well-documented by my sister’s phone, and we all missed her once she was gone. At least we had hundreds of pictures to remember her by, right?
A few days ago my sister accidentally dropped her phone into the river while we were on a rafting trip. We took some more great photos on our trip ripping down the river. Pristine mountains, laughing friends and family, and we even saw a moose. Then after a few hours of fun in the sun my sister tried to take one last selfie as the sun was going down behind the mountains as we floated to shore. Just then we hit an unseen rock that jolted our raft and flung my sister’s phone to its shallow grave. All the photos from our weekend adventure were lost, and along with them were all of my sister’s shots from a lifetime with her furry best friend. Everything was lost, or so we thought.
We must have taken my sister’s phone to four different repair shops who told us things like “it isn’t recoverable data” or “I’m not sure there is anything we can do about that at this point.” Finally we found Zagg Phone Repair. From the moment we stepped into their store and had the pleasure of meeting their friendly staff, we knew we were in the right place. They never once gave us the impression that our problem was too difficult or beyond their capabilities. After giving the staff a detailed account of what exactly happened, they immediately got to work to solve the problem rather than give excuses as to why it could not be fixed. We gave them the phone and let them do their thing. The next day the technological whiz team at the shop had worked their magic and recovered all of the photos that we had lost forever.
To some people this may not seem like the most important thing in the world. A few lost pictures of a family rafting trip and some shots of a lost pet. To my sister, it meant the world. I always think of Zagg Phone Repair and how they brought so much happiness back to my sister every time I step into her house. She now has a giant framed shot of her long lost friend hanging right in the doorway of her house. People always comment about the photo and inevitably it leads to the story of the raft and her preciously recovered photos.